Gaming should be one of life's pleasures, never a burden. zbeen is always here to help you maintain that healthy balance.
At zbeen, we believe everyone can enjoy gaming responsibly — with the right knowledge and tools. But the reality is that for a small number of people, gaming can sometimes spiral out of control.
Problematic gaming is a mental health issue — not a character flaw. It can affect anyone, regardless of age or background. Many people delay seeking help out of shame or fear — and that delay is what causes the most damage.
zbeen's Responsible Gaming Program Built for exactly this reason — so our members can play with enjoyment, and get help easily whenever they need it.
On this page you'll find: how to recognize a problem, how to use zbeen's protection tools, and where to get help if you need it — all explained in plain, simple English.
If you answer "Yes" to any of the questions below, use the responsible gaming tools.
If any answer is "Yes" — don't worry, you're not alone. zbeen's protective tools and support team are ready to help you.
These tools are in your hands — use them whenever you want, however you want.
Daily, weekly, or monthly — set your own cap on how much you can deposit. Lowering your limit takes effect immediately; increasing it requires a 48-hour waiting period.
How to set it up: Account Settings → Responsible Gaming → Deposit Limit
Once you've lost a set amount, your bets will stop automatically. Protect yourself from the urge to chase losses by betting even more.
How to set it up: Account Settings → Responsible Gaming → Loss Limit
Decide in advance how long you'll play. When your time is up, you'll receive a reminder. Time awareness is the first step toward responsible gaming.
How to set it up: Account Settings → Responsible Gaming → Session Limit
Take a temporary break ranging from 1 day to 6 weeks. During this time, you will not be able to log in. Pause, breathe — this is a sign of strength.
How to set it up: Account Settings → Responsible Gaming → Cooling-Off
Lock your account completely for anywhere between 6 months and 5 years. During this period, opening a new account is also not possible. If you are facing a serious problem, this is the right step to take.
How to do it: Contact support or submit a request directly from your account settings.
View your complete betting and gaming history at any time. Understanding your own patterns is one of the most effective ways to game responsibly.
How to view: Account → Transaction History → Gaming Records
Choose a limit that suits your monthly budget.
Choose Your Monthly Budget: Suggested Limit:On a monthly budget of BDT 1,000: daily limit ~BDT 35, weekly limit ~BDT 250. Remember — this is entertainment spending, not an investment.
This is a guide only. Set your limits based on your actual financial situation.
Problem gambling doesn't appear overnight — it builds gradually. Stay alert if you notice these signs.
Using bill money or household funds to gamble, or betting with borrowed money.
Playing for hours on end and unable to stop. Skipping sleep or meals.
Feeling restless, irritable, or low when you can't play. Your mood depending on whether you win or lose.
Hiding your gaming from family or friends, or lying about it.
Placing bigger bets to recover lost money is the most dangerous cycle you can fall into.
The first and most important step is being honest with yourself. Acknowledging a problem isn't weakness — it's a sign of courage.
Use zbeen's Responsible Gaming tools — you can start with a deposit limit or a cooling-off period.
Let a family member or a trusted friend know what's going on. Their support is your greatest strength.
Our specially trained support team will assist you with complete confidentiality.
If you feel you need a break, use the self-exclusion feature. It can be kept active for anywhere from 6 months to 5 years.
In serious situations, seek advice from a mental health professional. There is no shame in doing so.
Build these habits and gaming will always stay enjoyable.
Set a fixed gaming budget at the start of each month and never exceed it.
Set aside a specific time each day for gaming. Make sure it never cuts into your sleep or work.
Treat gaming as entertainment. Winning is a bonus — the enjoyment of playing is what matters.
Never play under the influence of alcohol or any other substance — it impairs your judgement.
Make time for hobbies and activities beyond gaming. Gaming shouldn't be your only source of entertainment.
Check your zbeen gaming history once a month. Honestly evaluate your own habits.
Talk openly with your family about gaming. Playing in secret is often the first sign of a problem.
Once you've lost a set amount, call it a day. Coming back tomorrow is always the smarter move.
Responsible gaming means enjoying games on your own terms — where you're in control, not the game. You decide when to start, how long to play, how much BDT to spend, and when to stop. zbeen-'s Responsible Gaming policy is built on exactly this awareness.
We know our revenue comes from our players. But we also know that happy, healthy, and informed players are the ones who stick with zbeen for the long run. Our success is genuinely tied to your well-being.
Some online platforms follow responsible gaming practices simply to meet legal requirements. zbeen zbeen sees this as an ethical responsibility, which is why we invest more in our Responsible Gaming program than most.
As mobile internet has rapidly expanded across Bangladesh, online gaming has reached a much wider audience. That's a good thing — but it also calls for greater awareness. A growing number of young people are spending excessive time and money on gaming.
Zbeen believes prevention through education is the most effective approach. That's why this page, the awareness messages within our app, and our easily accessible protection tools all reflect that same philosophy.
If anyone under 18 in your household tries to access zbeen, our KYC system will block them. However, if a family member shares their own account credentials with someone else, that becomes difficult to control.
That's why we urge you — never share your login details with anyone. Have an open conversation with younger family members about online gaming.
Need Immediate Help? zbeen's Responsible Gaming support team is available 24/7 via Live Chat. Log in to start a chat, or reach us by email: [email protected]
All of zbeen's protection tools are completely free. No charges, no membership required.
Zbeen's most unwavering principle is: No access for anyone under 18. This is not just a legal obligation — it is our ethical responsibility.
We verify age at registration, and KYC documents are checked before any withdrawal. If any account raises concerns, an investigation is launched immediately.
Your date of birth is verified during registration. If you are under 18, registration cannot be completed.
A national ID or passport is required to confirm your age before any withdrawal is processed.
If you suspect a minor is using zbeen, please notify our support team. Immediate action will be taken.
Use parental control software on your device and never share your login credentials.
Register on zbeen today for a fun gaming experience. Remember — setting limits is what smart gamers do.